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Intermittent cache issue

Aug 13 at 06:05pm EDT
Affected services
Web server uptime

Resolved
Aug 13 at 06:05pm EDT

UPDATE: 2025-08-14 9:45 Eastern: We have implemented a fix and are monitoring the results

We're getting reports of various errors including the following:

  • A client-side exception has occurred...
  • Module XXXXX was instantiated because...
  • Failed to load chunk /_next/static/chunks...

It seems that hard refreshing the website helps
- PC: control + shift + R
- Mac: command + shift + R

Our team is actively working on identifying the root of the problem and developing a fix.