Incidents | Plantiful Incidents reported on status page for Plantiful https://status.tryplantiful.com/ https://d1lppblt9t2x15.cloudfront.net/logos/e842dab304081f33ad38edf4c75953b7.png Incidents | Plantiful https://status.tryplantiful.com/ en Background worker uptime is down https://status.tryplantiful.com/incident/806200 Sat, 17 Jan 2026 10:23:44 -0000 https://status.tryplantiful.com/incident/806200#82b2107cf977fc5de0fa5038efd0e1ac85c5345b67cd9cd22bef7f02c6fca542 Background worker uptime recovered. Background worker uptime is down https://status.tryplantiful.com/incident/806200 Sat, 17 Jan 2026 09:56:46 -0000 https://status.tryplantiful.com/incident/806200#281ebc6bea096af29624c9f1f986c9beb621ca1d8f4a0a8e0bdd20018fe35b19 Background worker uptime went down. Background worker uptime is down https://status.tryplantiful.com/incident/806200 Sat, 17 Jan 2026 09:15:07 -0000 https://status.tryplantiful.com/incident/806200#1e4eaecbaa1b018595fa7b7c6f97a24be545638518f5adb77656ad9217d01ad3 Background worker uptime recovered. Background worker uptime is down https://status.tryplantiful.com/incident/806200 Sat, 17 Jan 2026 08:51:53 -0000 https://status.tryplantiful.com/incident/806200#174ecd33426875ff249c9fda3f7931abddc2e76ce950728399ff18927a1803ef Background worker uptime went down. Background worker uptime is down https://status.tryplantiful.com/incident/798888 Mon, 05 Jan 2026 19:38:40 -0000 https://status.tryplantiful.com/incident/798888#2a497b3812d7be93544d3e4685ca0ec37be65239ce0478f6c008dfa930ccf45c Background worker uptime recovered. Background worker uptime is down https://status.tryplantiful.com/incident/798888 Mon, 05 Jan 2026 19:36:42 -0000 https://status.tryplantiful.com/incident/798888#6c478d6208e6bc52f09c9283e86ea8eadbb6e911eacbb2441a87fb8ed4f18c05 Background worker uptime went down. Background worker uptime is down https://status.tryplantiful.com/incident/786650 Mon, 15 Dec 2025 10:45:09 -0000 https://status.tryplantiful.com/incident/786650#fde4919231c01abd4f50eb50bf1a243c3bbe85ad9202836cea3e1b6ab073e0bd Background worker uptime recovered. Background worker uptime is down https://status.tryplantiful.com/incident/786650 Mon, 15 Dec 2025 08:00:46 -0000 https://status.tryplantiful.com/incident/786650#570d46930616d8118c39b7ae8f227efe9ea9643f34da5c832ff95d4546e495e5 Background worker uptime went down. Background worker uptime is down https://status.tryplantiful.com/incident/786650 Mon, 15 Dec 2025 07:36:56 -0000 https://status.tryplantiful.com/incident/786650#65928dabe141e9944fcbe368bcea94e3aa5fe62d7990fa7972d9e752659cc02b Background worker uptime recovered. Background worker uptime is down https://status.tryplantiful.com/incident/786650 Mon, 15 Dec 2025 07:17:27 -0000 https://status.tryplantiful.com/incident/786650#e7be113a9463c31eafa457e3c71831f36576980013aec3dd4ee57f6f67d6b0db Background worker uptime went down. Background worker uptime is down https://status.tryplantiful.com/incident/779790 Thu, 04 Dec 2025 20:00:16 -0000 https://status.tryplantiful.com/incident/779790#de6aeb60c0689a90484654eff615c30c632b959d952874bc0c1ac8b118746e23 Background worker uptime recovered. Background worker uptime is down https://status.tryplantiful.com/incident/779790 Thu, 04 Dec 2025 19:56:50 -0000 https://status.tryplantiful.com/incident/779790#49fce8c1f4987e50fa1cb6dcfc18ae86880d934e35db4ccb58baf598844bae6a Background worker uptime went down. Background worker uptime is down https://status.tryplantiful.com/incident/779790 Thu, 04 Dec 2025 19:03:38 -0000 https://status.tryplantiful.com/incident/779790#a1b9071d3bd4790120d421827ff38c7dd424265d6337cd9e52dd3899e06b33b7 Background worker uptime recovered. Background worker uptime is down https://status.tryplantiful.com/incident/779790 Thu, 04 Dec 2025 19:01:51 -0000 https://status.tryplantiful.com/incident/779790#1471d144617f97822d807b5318e21d1aeecd81225dfa2fdf45d283dd58b8f841 Background worker uptime went down. Background worker uptime is down https://status.tryplantiful.com/incident/779206 Wed, 03 Dec 2025 22:24:03 -0000 https://status.tryplantiful.com/incident/779206#d668efe9a7a81cc6781b8d843d347e34b9c19a5cba2552787a7261919fa6c3bb Background worker uptime recovered. Background worker uptime is down https://status.tryplantiful.com/incident/779206 Wed, 03 Dec 2025 22:21:52 -0000 https://status.tryplantiful.com/incident/779206#8b6156d2a4d84dd319a382ac8091d5763ee8f919f6170b9cc236a177bc51c1b1 Background worker uptime went down. Web server uptime and Database uptime are down https://status.tryplantiful.com/incident/746750 Mon, 20 Oct 2025 19:54:01 -0000 https://status.tryplantiful.com/incident/746750#ce82bbd4487879935f779e0179e6e6fbe66ec78211d5d455b14e7a7c766493f2 Web server uptime recovered. Web server uptime and Database uptime are down https://status.tryplantiful.com/incident/746750 Mon, 20 Oct 2025 19:51:40 -0000 https://status.tryplantiful.com/incident/746750#1ebfa9953ece3f274ebc6249f1057646c2390266b3f398a15e4528357b5124b8 Database uptime recovered. Web server uptime and Database uptime are down https://status.tryplantiful.com/incident/746750 Mon, 20 Oct 2025 16:51:03 -0000 https://status.tryplantiful.com/incident/746750#70fab61fcbcd57adbf0585b4041d482dcc6182644b2240fb08e2c057d44b1487 Web server uptime went down. Web server uptime and Database uptime are down https://status.tryplantiful.com/incident/746750 Mon, 20 Oct 2025 16:49:11 -0000 https://status.tryplantiful.com/incident/746750#ac3e1179429f1e72b253331abd9c6a8a3dc7e8910a9c0d2b5a85f8f1664f4ef1 Database uptime went down. Web server uptime and Database uptime are down https://status.tryplantiful.com/incident/746750 Mon, 20 Oct 2025 10:31:33 -0000 https://status.tryplantiful.com/incident/746750#2741a43508a33e0a2f362928afdd27448daa730bbbcef25bf77fadf9aa09489f Web server uptime and Database uptime recovered. Web server uptime and Database uptime are down https://status.tryplantiful.com/incident/746750 Mon, 20 Oct 2025 10:31:33 -0000 https://status.tryplantiful.com/incident/746750#2741a43508a33e0a2f362928afdd27448daa730bbbcef25bf77fadf9aa09489f Web server uptime and Database uptime recovered. Web server uptime and Database uptime are down https://status.tryplantiful.com/incident/746750 Mon, 20 Oct 2025 07:12:33 -0000 https://status.tryplantiful.com/incident/746750#b3637907827d69a363ec6aecdceff79199427345f227de95198ba86cbe3b3525 Web server uptime and Database uptime went down. Web server uptime and Database uptime are down https://status.tryplantiful.com/incident/746750 Mon, 20 Oct 2025 07:12:33 -0000 https://status.tryplantiful.com/incident/746750#b3637907827d69a363ec6aecdceff79199427345f227de95198ba86cbe3b3525 Web server uptime and Database uptime went down. [outage] Payment syncing is down https://status.tryplantiful.com/incident/735156 Fri, 03 Oct 2025 14:49:00 -0000 https://status.tryplantiful.com/incident/735156#f4805fecfa906f8a2ac7afff7f5263565f7279a19c414e318486138e3ad85de0 We have resolved the issues related to payments syncing and payments can now sync from Plantiful to QuickBooks again. For any payments that were made during this outage, if they have not yet synced to QB, please initiate a new sync from the related invoice(s). [outage] Payment syncing is down https://status.tryplantiful.com/incident/735156 Tue, 30 Sep 2025 18:26:00 -0000 https://status.tryplantiful.com/incident/735156#fe5a23c78eb00e0575b28e1ab533d01f8c3f8a87900e05bb66938399ba322601 We are currently experiencing issues with our payment syncing to QuickBooks; we have paused payment syncing while we resolve the issues. Background worker uptime is down https://status.tryplantiful.com/incident/730629 Wed, 24 Sep 2025 04:08:47 -0000 https://status.tryplantiful.com/incident/730629#f833f8ea00e419024ff5d667c638948f6c1e66331bf2d4641cc2183f2c7c3120 Background worker uptime recovered. Background worker uptime is down https://status.tryplantiful.com/incident/730629 Wed, 24 Sep 2025 02:56:56 -0000 https://status.tryplantiful.com/incident/730629#f3c5d3fe5fa952f62accd70b90af5f846cd6ad624a8db115a02fbc51c7a8ff90 Background worker uptime went down. Background worker uptime is down https://status.tryplantiful.com/incident/713873 Thu, 28 Aug 2025 03:45:18 -0000 https://status.tryplantiful.com/incident/713873#985a09ffea10b5095343d2dbd6ed01b8ece58c4f31e8c5cb8266678c366d796d Background worker uptime recovered. Background worker uptime is down https://status.tryplantiful.com/incident/713873 Thu, 28 Aug 2025 02:32:10 -0000 https://status.tryplantiful.com/incident/713873#c6dc0d999f657e76c9af6f8058b84d5f84296238b69ba0565cfbfe0e911c8e32 Background worker uptime went down. Some services are down https://status.tryplantiful.com/incident/708729 Tue, 19 Aug 2025 21:22:00 -0000 https://status.tryplantiful.com/incident/708729#2e7ca55650bb840931ea1ab4463ce6872227a258555adbe391672b7038f25ff7 The in-app link to the help center is not currently working. As an interim step, you can still view the help guides here: https://plantiful.notion.site/Help-Guides-78285b8a3777438db6321ed40009f479 Background worker uptime is down https://status.tryplantiful.com/incident/708051 Mon, 18 Aug 2025 18:12:13 -0000 https://status.tryplantiful.com/incident/708051#dd8802f96ed7103ec1b00721435628f13631ba7ba10aac208c5777f3fdc1b94a Background worker uptime recovered. Background worker uptime is down https://status.tryplantiful.com/incident/708051 Mon, 18 Aug 2025 18:11:45 -0000 https://status.tryplantiful.com/incident/708051#ef04d276088445cfb4a2469bf8e8a24bb20105fb503d9ef66da391e706b3b0c5 Background worker uptime went down. Background worker uptime is down https://status.tryplantiful.com/incident/707053 Sat, 16 Aug 2025 14:10:16 -0000 https://status.tryplantiful.com/incident/707053#1af4f151c7fdb95e88e53217636e9df44951d26204e4aa107b5603c4ab36c777 Background worker uptime recovered. Background worker uptime is down https://status.tryplantiful.com/incident/707053 Sat, 16 Aug 2025 14:08:52 -0000 https://status.tryplantiful.com/incident/707053#72086a21d4b1724f7467514dbeb5c38ecf1556e6aa7a4baa94ecff2ca84eb86a Background worker uptime went down. Intermittent cache issue https://status.tryplantiful.com/incident/705695 Wed, 13 Aug 2025 22:05:00 -0000 https://status.tryplantiful.com/incident/705695#3449136ebba15ec5cfa2d581ee379da64957fce78e377528c22d95f529a686e2 UPDATE: 2025-08-14 9:45 Eastern: We have implemented a fix and are monitoring the results We're getting reports of various errors including the following: - A client-side exception has occurred... - Module XXXXX was instantiated because... - Failed to load chunk /_next/static/chunks... It seems that hard refreshing the website helps - PC: control + shift + R - Mac: command + shift + R Our team is actively working on identifying the root of the problem and developing a fix. Some services are down https://status.tryplantiful.com/incident/621406 Thu, 17 Jul 2025 13:19:00 -0000 https://status.tryplantiful.com/incident/621406#7b422e9d9a63d7ff68d5fa9cd61cc29900fb3a182c67bdb1441e4b0fce7f6329 Background event processing is experiencing a partial outage More information can be found here: https://status.inngest.com/incidents/01K0C93VY52DXQJJ7SMWE9M0VH Background Worker Uptime is down https://status.tryplantiful.com/incident/602115 Thu, 12 Jun 2025 21:41:40 -0000 https://status.tryplantiful.com/incident/602115#ccbb7ee4f393f8b83b0b8d6b219d9e029670964fa368018143bafca951fc427a Background Worker Uptime recovered. Background Worker Uptime is down https://status.tryplantiful.com/incident/602115 Thu, 12 Jun 2025 21:32:44 -0000 https://status.tryplantiful.com/incident/602115#2b334fb4732ba2e1a58cbb17ebf9f84fc25ebc4a75178f5a1dbfd3a3adf9863e Background Worker Uptime went down. Background Worker Uptime is down https://status.tryplantiful.com/incident/594848 Sun, 01 Jun 2025 00:25:40 -0000 https://status.tryplantiful.com/incident/594848#6e446edf420981a597d862b66cfeba23a567cdb7fb4d7493e7c64f564eb840a5 Background Worker Uptime recovered. Background Worker Uptime is down https://status.tryplantiful.com/incident/594848 Sun, 01 Jun 2025 00:17:48 -0000 https://status.tryplantiful.com/incident/594848#e4ddfcd1bd532b53e8b10b1cf31bf408fbc1ee89d853188a84ebdb86c2ba50db Background Worker Uptime went down. QBD web connectors stalling at 30% https://status.tryplantiful.com/incident/583754 Thu, 29 May 2025 21:19:00 -0000 https://status.tryplantiful.com/incident/583754#2b5a20f34e3c2c800cb3e29f28ed98a0ad62800cf9c721ea11d560680fd09f15 Our service provider, Rutter, is currently investigating a potential issue with QBD web connectors stalling at 30%. More info available here: https://status.rutterapi.com/incidents/fbflbsww2vc7 Background Worker Uptime is down https://status.tryplantiful.com/incident/563927 Wed, 14 May 2025 09:42:24 -0000 https://status.tryplantiful.com/incident/563927#e6532e7e7cfae17ab1fb9c5efe05878b6a7ccbb20d128fdd2553db3a1df65ae3 Background Worker Uptime recovered. Background Worker Uptime is down https://status.tryplantiful.com/incident/563927 Wed, 14 May 2025 09:32:45 -0000 https://status.tryplantiful.com/incident/563927#4e43e709cb843f1552ecfd01a789bbfb350003430ad503f247329bda3b96a260 Background Worker Uptime went down. Web API is down https://status.tryplantiful.com/incident/562917 Tue, 13 May 2025 20:45:26 -0000 https://status.tryplantiful.com/incident/562917#8a108dc1672118691681d039aa3ff03ae9e657cdb7558e08069a1ced8d280df3 Web API recovered.